Chipotle threw their manager under the bus after she was falsely accused of racial profiling. Now, they’d like her to come back to work for them.
On Saturday, Chipotle fired one of its St. Paul, MN, managers after a viral video showed that she refused to serve five black customers. She accused them of planning to take the food without paying for it.
“You gotta pay, because you’ve never had money when you come in here,” she tells the group. Another employee says later, “We’re not gonna make food unless you guys actually have money.”
— Masud Ali ???? (@Masudaliii) November 16, 2018
Other than that, the two-minute video primarily shows the group complaining about the treatment and taunting the staff.
One of the customers, 21-year-old Masud Ali, posted the video with a tweet that reads, “Can a group of young well established African American get a bite to eat after a long workout session.
In a subsequent tweet, Ali also accused the young woman of racism.
“I don’t like how she’s laughing like something is funny,” he tweeted. “So when a WHITE woman walks in you change your policy of ‘show us income before you get served’ ????? So @Chipotle gonna sit here and tell me I can’t eat because they think I look like someone that stole from them before??”
Chipotle reacted quickly Saturday by firing the manager and releasing a statement:
We are committed to treating all of our customers fairly and with respect. … Regarding what happened at the St. Paul restaurant, the manager thought these gentlemen were the same customers from Tuesday night who weren’t able to pay for their meal. Regardless, this is not how we treat our customers and as a result, the manager has been terminated and the restaurant is being re-trained to ensure something like this doesn’t happen again. –Breitbart News
After new information about the duo who accused the manager of racially profiling them was revealed, Chipotle admitted they made a mistake, and have offered to reinstate the manager’s position.
According to Fox News – On Monday afternoon, Chipotle Chief Communications Officer Laurie Schalow told Fox News that the company has offered to rehire its terminated manager. The manager was fired last week for refusing to make food for five black customers unless they paid in advance, saying they had failed to pay at the restaurant before. Tweets later emerged showing that at least one member of the customers had boasted about stealing and “dining and dashing” from restaurants in the past — including Chipotle.
Schalow sent the following statement: “We have spent the last few days reviewing the evidence available to us regarding the incident in St. Paul, MN. Based on our review, we have offered our manager her job back. While our normal protocol was not followed serving these customers, we publicly apologize to our manager for being put in this position. We will work to continue to ensure that we support a respectful workplace for our employees and our customers alike.
Our policy is to treat our customers and employees fairly and with respect at all times and under any circumstances. We will work with all our restaurant teams to ensure they are prepared to handle situations of this kind and know they have our full support. We are committed to doing the right thing and acting in a manner consistent with a thoughtful, fact-driven approach.”
The Chipotle manager is not so sure she wants to continue with her employment at Chipotle after they were so quick to throw the loyal employee under the bus after she was publicly shamed and unfairly accused of racism by the two hoaxters.
The Star Tribune is reporting – Dominique Moran, the manager at the Grand Avenue Chipotle in St. Paul, said she had her team’s best interest in mind when she repeatedly refused service to the group of men Thursday night. She was surprised that Chipotle initially fired her and hasn’t decided if she will return to her job with the store.
“I was obviously trying to do the right thing,” Moran said Monday. “I told Chipotle to tell the boys I say sorry. … I didn’t think I would lose my job, I thought I did something good by standing up for my people.”